The Future Families Initiative CIC – Privacy Policy

Last updated: 4th September 2026

This Privacy Policy explains how The Future Families Initiative CIC (“we”, “us”, “our”) collects, uses, stores, and protects your personal data in accordance with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • Professional standards expected of a Registered Midwife and RCN member

1. Who We Are

The Future Families Initiative CIC is operated by Abbie Durrant‑Milnes, Registered Midwife and specialist educator in pregnancy, birth, infant feeding, and early‑years development.

Professional membership and credentials:

  • NMC Registered Midwife Pin: 16G1258E

  • Member of the Royal College of Nursing (RCN)

  • Enhanced DBS‑checked

  • Holds appropriate professional indemnity insurance

Location: Harrogate and District, UK

Email:futurefamiliesinitiative@gmail.com

For the purposes of data protection law, The Future Families Initiative is the Data Controller.

Ownership Statement

The Future Families Initiative CIC is owned and operated by The Harrogate Lactation Consultant, founded by Abbie Durrant‑Milnes. It functions as an extension of the existing business, providing specialist training, education, and professional development services alongside parent‑facing support.

2. What Personal Data We Collect

We may collect and process the following personal data depending on the nature of your enquiry or booking:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Organisation or school name

  • Address (if required for on‑site training)

b) Professional or Educational Information

For training and education bookings, we may collect:

  • Role or job title

  • Professional background

  • Training needs or learning objectives

  • Age group of students (for school programmes)

c) Special Category Data (if applicable)

In some cases, particularly infant feeding sessions, you may choose to share:

  • Pregnancy‑related information

  • Birth history

  • Infant development concerns

This information is optional and only collected when relevant to the educational session. Special category data is handled with strict confidentiality.

d) Website & Contact Data

  • Enquiries submitted via contact forms or email

  • IP address and basic usage data (if analytics are enabled)

3. How We Use Your Data

Your personal data is used to:

  • Respond to enquiries

  • Arrange training, education sessions, or bookings

  • Tailor content to your organisation or learning needs

  • Provide parent education sessions

  • Maintain accurate professional records

  • Comply with legal, safeguarding, and insurance obligations

We will never use your data for purposes unrelated to training, education, or parent support.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you voluntarily provide information

  • Contract – to deliver training or education services you have booked

  • Legal obligation – to comply with safeguarding, regulatory, or professional requirements

  • Vital interests – where necessary to protect health or wellbeing

  • Substantial public interest – when handling safeguarding or special category data

Special category data is processed in line with UK GDPR Article 9.

5. Confidentiality & Professional Standards

All information is treated as confidential and managed in line with:

  • NMC Code of Conduct

  • RCN professional standards

  • UK safeguarding legislation

  • Educational best practice

Information will only be shared:

  • With your explicit consent, or

  • Where legally required (e.g., safeguarding concerns)

6. How We Store Your Data

Your data is stored securely using:

  • Password‑protected devices

  • Encrypted digital storage (where applicable)

  • Secure paper records (if used)

We take reasonable steps to prevent unauthorised access, loss, or misuse.

7. How Long We Keep Your Data

Training and education records are retained in line with professional guidance and insurance requirements, typically for up to 8 years, or longer where legally required (e.g., where children are involved).

After this period, data is securely deleted or destroyed.

8. Sharing Your Data

We do not sell, rent, or trade personal data.

Data may be shared only when necessary, for example with:

  • Secure booking or communication platforms

  • Schools or organisations involved in the training

  • Healthcare professionals (with consent, if relevant to parent education)

  • Legal or regulatory bodies if required by law

Any third parties used are expected to comply with UK GDPR.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at the email provided above.

10. Cookies

This website may use basic cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

If advanced analytics or tracking tools are added, a separate Cookie Policy will be provided.

11. Complaints

If you have concerns about how your data is handled, please contact us so we can resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Website:ico.org.uk

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The most recent version will always be published on this page.