Training & Education Terms & Conditions

The Future Families Initiative CIC Last updated: 4th September 2026

These Terms & Conditions apply to all training, education sessions, workshops, school programmes, professional development sessions, and conference bookings delivered by The Future Families Initiative CIC (“we”, “us”, “our”). By booking a session, you agree to these terms.

1. Scope of Practice & Professional Standards

Training and education are delivered in accordance with UK professional standards for midwifery, safeguarding, and educational practice. Sessions are informational, educational, and evidence‑based. They do not replace medical assessment, diagnosis, or treatment. Participants and organisations should continue to follow guidance from their GP, midwife, health visitor, or relevant clinical teams where appropriate.

2. Nature of Training & Education Sessions

Training may include:

  • Presentation‑based teaching

  • Interactive activities

  • Demonstrations using models or teaching aids

  • Group discussion

  • Scenario‑based learning

  • Q&A sessions

  • Age‑appropriate content for school programmes

All sessions are tailored to the needs of the organisation, age group, or professional audience. Hands‑on demonstrations will only be provided with consent and may be declined or withdrawn at any time.

3. Informed Consent

By booking a session, you confirm that:

  • You understand the purpose and limitations of training and education sessions

  • You have had the opportunity to ask questions

  • You understand that outcomes cannot be guaranteed

  • You consent to the session taking place at the agreed time and location

If concerns arise that require clinical or safeguarding input, you may be advised to seek further assessment or referral.

4. Records, Confidentiality & Data Protection

Basic session notes may be taken to support safe, effective delivery of training. Records are stored securely in line with UK GDPR, the Data Protection Act 2018, and professional standards.

Information will not be shared without consent unless required by law or safeguarding obligations. Further details are available in our Privacy Policy.

5. Cancellations & Missed Appointments

  • Cancellations require at least 48 hours’ notice for training sessions, workshops, and school visits.

  • Conference bookings, full‑day training, or multi‑session packages may have separate cancellation terms, outlined at the time of booking.

  • Cancellations due to sickness from the facilitator may happen from time to time. Information will be shared of any cancellations at the earliest of convenience and rescheduled appointments will be made between the facilitator and the host.

6. On‑Site Training (Schools, Universities & Organisations)

A suitable, safe environment must be provided for training, including:

  • Adequate space

  • Seating if required

  • Access to electricity for presentations

  • Reasonable noise levels

  • Safeguarding‑appropriate supervision for minors

We reserve the right to cancel or rearrange if the environment is unsafe or unsuitable.

7. Online / Virtual Training

A stable internet connection is required. We cannot be held responsible for technical issues outside our control.

Online sessions may have limitations compared to in‑person delivery. If content cannot be safely or effectively delivered online, an alternative arrangement will be recommended.

8. Illness, Emergencies & Unforeseen Circumstances

If you are unwell or unable to host the session, please contact us as soon as possible. We will aim to reschedule where possible.

We reserve the right to cancel or rearrange sessions due to:

  • Illness

  • Emergencies

  • Safeguarding concerns

  • Circumstances beyond our control

In such cases, you will be offered a rescheduled session or full refund.

9. Safeguarding

We have a duty of care to safeguard children and adults. Where safeguarding concerns arise during training or school sessions, information may be shared with appropriate professionals in line with UK safeguarding legislation.

The trainer (Abbie Durrant-Milnes) holds an enhanced DBS check (2026) in accordance with statutory guidance. Schools, nurseries, and organisations may request confirmation of DBS status prior to the session.

10. Professional Indemnity & Liability

Professional indemnity insurance is held through the Royal College of Nursing (RCN) and Holistic Services Insurance UK.

Training is delivered with reasonable skill and care. We cannot accept responsibility for outcomes resulting from:

  • Failure to follow recommended guidance

  • Environmental factors outside our control

  • Misuse of information provided

  • Lack of appropriate supervision by the hosting organisation

11. Communication & Follow‑Up Support

Email is the primary method of communication for training arrangements, resources, and follow‑up queries.

  • Responses are typically provided within 24–48 hours during working days.

  • Immediate responses cannot be guaranteed.

  • Communication is not monitored continuously and should not be used for urgent concerns.

Follow‑up support is intended for clarification of training content only. Further training or bespoke support may require an additional booking.

All communication is treated as confidential and may be recorded in session notes where appropriate.

12. Acceptance of Terms

By booking and attending a training or education session, you confirm that:

  1. You understand the scope and limitations of training and education

  2. You agree to these Terms & Conditions and Cancellation Policy